NYS ESD SuperCAP (Certification Analysis Program for MWBE’s)
challenge
Historically, New York State has experienced criticism and r6catalyst was engaged by the NYS Empire State Development (ESD) Division of Minority and Women’s Business Development (DMWBD) to implement and streamline a new pilot program for expedited analytical processing of 950 MWBE certification applications pending since 2018.
solution
The large number of certification applications required detailed strategic planning in addition to maintaining accurate records to comply with NYS regulations. r6catalyst worked tirelessly to assemble a comprehensive team with over 15 professional Certification Analysts. All analysts were onboarded and trained utilizing thorough instructions, detailed templates, and proven case studies as examples. Our extensive training and program management enabled the entire team to critically review and analyze certification applications with the highest levels of consistency, accuracy, and efficiency. Technological tools were also developed including a proprietary cloud-based platform for detailed recording, tracking, and application management.
impact
Our successful implementation of the pilot program resulted in the successful processing of over 950 MWBE certification applications.
